EA & Operations Assistant

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EA/Operations Assistant

Varied, interesting role providing high-level support to two extremely busy Directors of a fast-paced, mission-driven organisation with a national footprint.

• Location :Flexibility to work across varied locations (Stratford office, or members’ club in Fenchurch Street/Tower Hill area, and multiple site visits mainly in the London area)
• Hybrid: Flexibility to work from home when the Directors are working from home
• Hours: 9am-6pm, however some flexibility required
• Salary: 43k-55k (depending on experience) + benefits
• Training: personal development programme

We are looking for an organiser who thrives in a fast-paced support role, subject to change at short notice, who loves juggling diaries, smoothing out chaos, and being the right hand to visionary leaders.

We’re looking for a sharp, emotionally intelligent, and highly organised EA/Operations Assistant to support our two Founders. Your role will be vital in keeping things moving behind the scenes so we can stay focused on our mission.

This is a rare opportunity to join a values-led team at the heart of a growing and impactful organisation. Founded by two passionate professionals, we are driven by purpose and constantly evolving.

Job Description

EA & Administrative Support

• Diary management: Managing ever-changing schedules, organising meetings, prioritising appointments, and ensuring scheduling deadlines are met
• Email gatekeeping: Owning inboxes, flagging urgent matters, and drafting clear, thoughtful responses
• Meeting coordination: Coordinating meetings, creating agendas, taking minutes, and tracking follow-ups
• Travel logistics: Arranging travel, accommodation, organising events or site visits
• Digital file management: Maintaining and organising important documents, keeping shared drives organised, and auditing regularly

Strategic & Operational Support

• Project coordination: Assisting with key strategic initiatives and mobilisation of new projects, tracking key deliverables
• Reporting & analysis: Supporting compliance, audits, and reporting with accuracy
• Stakeholder liaison: Liaising with internal and external stakeholders, upholding our communications policies at all time, , including with Ofsted and other organisations
• Policy support: Helping implement, review, update, and ensure compliance with internal policies and procedures

Leadership & Team Support

• Supervision and line management administration:Scheduling, minuting, and tracking actions from supervisions and performance meetings
• HR and people management support: Assisting with employee oversight, tracking objectives, and following up on performance-related actions
• Staff development coordination: Supporting training, inductions, and professional development plans

Person Specification

• You’ve worked as a PA, EA, or in a senior admin role (ideally supporting C-suite or Founders)
• Guarding confidentiality with tact, professionalism, and care
• You’re confident working autonomously and juggling multiple priorities
• You have exceptional written and verbal communication skills
• You’re emotionally intelligent, intuitive, and calm under pressure
• You bring a can-do mindset and enjoy using your initiative
• Looking for a values-driven, compassionate culture where no two days are the same